Returns & Exchanges
At Vhita, we want you to feel confident in every piece you wear, which is why we offer a 30-day return policy for all unworn items. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging with all Vhita tags attached to ensure they are protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.